Sometimes it's neccessary to create a user account to help with product support. However it's dangerous to give out an admin account to just anyone since this increases the liklihood of security issues.
We will always keep your information safe, and will only ever use your information to help fix the problems you are having, however it's still worth keeping your website safe in the way we describe below.
The solution to this problem is to create a temporary admin account. Ideally the admin account would be time limited, removing itself after a week or so, and not be able to edit users (so that the master admin account stays active). Thankfully there's a plugin that does just this.
The Temporary login with password allows you to quickly create temporary accounts, that will automatically expire - keeping your websites data safe.
To use the plugin you should:
We'd love to get some feedback to help us create better themes.