Support Details
The information on this page makes it easier for web developers to debug issues with websites.
The more information we know, the easier it is for us to reproduce bugs, since problems that happen on one computer, may not happen on another.
Note no personal information is stored.
Glossary
- IP Address An IP Address (Internet Protocol address) is a numerical label assigned to each device (e.g., computer, printer) in a computer network. This can be useful for distinguishing different machines.
- Location The location property may not be 100% accurate, especially the city element which is often wrong. However it is useful for seeing if there is anything wildly wrong with your computer settings (eg showing if you are in the wrong country).
- Web Browser A web browser is the application you use to view the internet. Knowing exactly what this is makes it much easier for us to duplicate bugs that only happen on a specific device.
- Platform The platform is either the device or the operating system you are using.
- Javascript Some websites required javascript enabled to function correctly.
