Our desire is that everyone is happy with their purchases from us. If there's something not covered in the documentation then please do get in touch and we'll do our best to help out. We also would really appreciate it if you would let us know the reasons for the refund - so that we can try to fix the issues for future customers.
If you still want a refund then the refund process is taken care of by the respective service providers. Unfortunately we have no way of offering refunds ourselves.
If you have purchased a theme through Fastspring on Pro Theme Design then send us a refund request and we'll refund you as soon as possible.
WordPress.com offers a 30 day money back guarantee. There's info on the guarantee and how to claim a refund on their support pages.
Creative Market have a policy of only refunding if there is a technical issue or something was falsely advertised. You can read the Creative Market refund policy here.
We'd love to get some feedback to help us create better themes.