The most common support items for Mimbo Pro are to do with the TimThumb script - and minor problems with it’s usage. Below are the three things that fix the problems with the image resize system.
- The scripts/cache folder needs to be given the permissions 777 in order to save the cache files. This speeds up the image serving which in turn makes your server happy.
- The custom field key is case sensitive. It must be “Image” not “image”
- The custom field value for the image path should be relative to the site root. This means you should not include the http://sitename.com bit, but include everything else.
- On some server setups the .htaccess file found in the scripts folder can break things. If this happens then renaming/ deleting the .htaccess file should fix things. Make sure you try all the other suggestions first.
With any luck the suggestions above will solve your Tim Thumb related problems. If not then you can still contact us through the help ticketing system.